Terms of service

1. The service

Flavero provides software that lets hospitality venues publish an interactive discovery experience based on their menu, and view analytics about how guests use it.

2. Accounts

You're responsible for your account credentials and for the actions of team members you invite. You must provide accurate information and be authorised to act for the venue.

3. Your content

You keep all rights to your menus, images and branding. You grant us a licence to host and process that content to provide the service. You are responsible for the accuracy of product information shown to guests, including prices, dietary and allergen information.

4. AI-generated suggestions

AI extraction, estimates and web research are provided as suggestions to help you. They may be inaccurate. Suggested information is labelled and is only used publicly after you approve it. Dietary and allergen information must always be verified by you.

5. Acceptable use

Don't use Flavero for unlawful content, to mislead guests, or to attempt to access another venue's data.

6. Fees

During early access nothing is charged automatically. Any paid plan is agreed with you in writing first, and can be cancelled at any time; access continues until the end of the paid period.

7. Liability

The service is provided “as is”. To the extent permitted by law, our liability is limited to the fees you paid in the 12 months before the claim.

8. Changes

We may update these terms and will notify account owners of material changes in advance.